Privacy Policy EV168 –
User Personal Data Protection

1 Introduction

EV168 (referred to as "we", "Platform" or "EV168") respects the privacy of every individual who uses our services. This Privacy Policy is designed to give you a clear and transparent understanding of how your personal information is managed when you register, log in, make a deposit, or interact with any part of the EV168 platform.

We understand that trust is the foundation of our relationship with every member. As such, we ensure that every decision regarding data management is made with your best interests and security as the priority. This policy explains the types of data we collect, the purposes for which it is used, and the measures we take to protect it.

2 Information We Collect

EV168 collects various types of information for specific purposes as described in this policy. The following are the categories of data we collect:

We only collect information that is strictly necessary for the stated purposes. You are not required to provide information beyond what is requested during registration; however, failure to provide certain information may restrict your access to specific platform features.

3 How We Use Your Data

The information we collect is used exclusively for the following purposes:

• To process account registration and verify your identity through the established KYC process.
• To enable you to access all platform features including Slot Games, Fish Shooting Games, betting, and other categories.
• To process deposits and withdrawals securely and efficiently.
• To send important notifications regarding your account, transactions, and platform updates.
• To detect and prevent fraud, money laundering, and platform abuse.
• To comply with applicable legal obligations and regulations.
• To improve service quality through aggregated and anonymized usage data analysis.
• To provide effective customer support whenever you need assistance.
• To manage bonus programs, promotions, and exclusive offers for members.

4 Sharing Information with Third Parties

EV168 does not sell or disclose your personal data to third parties except in the following circumstances:

• Payment Service Providers: Required financial information is shared with trusted payment providers to securely process your deposits and withdrawals.
• Game Providers: Minimum required data is shared with licensed game providers to enable participation in games on the platform.
• Legal Requirements: EV168 will disclose information to the relevant authorities when required to do so by law, court order, or to comply with regulatory requirements.
• Fraud Prevention: In cases of suspected fraud or illegal activity, relevant information may be shared with law enforcement agencies or anti-fraud bodies.
• Business Transfers: In the event of any business merger or acquisition, user data may be transferred as part of the business assets, subject to prior notice being given to users.

All third parties receiving data from ev168 are bound by confidentiality agreements and are only permitted to use that information for the stated purposes.

5 Data Security

Your data security is ev168's highest priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe at all times:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ev168's servers.
• Passwords are stored using a one-way hashing algorithm that cannot be decrypted.
• Two-factor authentication (2FA) is available for an added layer of security on your account.
• Real-time security monitoring to detect and block suspicious activity.
• Strict internal access controls — only authorized personnel may access user data.
• Regular security audits by independent parties to ensure our systems continuously meet current standards.
• A comprehensive incident response plan to manage any security breaches swiftly and effectively.

6 Cookies & Tracking Technologies

EV168 uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:

• Essential Cookies: Required for basic platform functions such as login session verification. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: To save user settings such as language and display preferences for a more convenient experience on future visits.
• Analytics Cookies: To help us understand how users interact with the platform so we can make meaningful improvements. This data is processed in aggregate and anonymized form.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality and your experience on the EV168 platform.

7 Your Rights as a User

As a user of the ev168 platform, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the ev168 support team through the available channels. We will process your request within a reasonable timeframe in accordance with applicable laws.

8 Data Retention Period

EV168 retains your personal data for as long as your account is active or as long as required for the purposes stated in this policy. The following are general data retention guidelines:

• Active Account Data: Retained for as long as your account remains active on the EV168 platform.
• Data After Account Closure: Certain information may be retained for up to seven (7) years after account closure to comply with legal and financial regulatory requirements.
• Transaction Records: Retained for the period prescribed by applicable financial laws.
• Security Logs: Retained for a sufficient period for the purposes of security incident investigation should one occur.

Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

9 Children's Privacy

The ev168 platform is intended exclusively for individuals aged 18 years and above only. We do not intentionally collect or store personal information from individuals under the age of 18.

If we discover that personal information of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are encouraged to contact us immediately.

10 Links to Third-Party Platforms

The ev168 platform may contain links to third-party websites or services, such as game providers or payment partners. This Privacy Policy applies solely to the ev168 platform.

EV168 is not responsible for the privacy practices or content of any third-party websites. We encourage you to read the privacy policy of each platform you visit separately before providing any personal information.

11 Amendments to the Privacy Policy

EV168 reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated to you via in-platform notifications or your registered email.

The latest version of this Privacy Policy is always available on this page with a clearly indicated update date. Continued use of the ev168 platform following the publication of any amendments constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the ev168 team is ready to assist through the following channels:

• Privacy Email: [email protected] (text display only)
• Live Chat Support: Available 24/7 via the chat icon on our platform.
• FAQ Page: Visit FAQ page for answers to common questions about privacy and security.

We are committed to responding to all privacy-related inquiries within 72 working hours. For more complex cases such as data deletion requests or formal complaints, we may require additional time to process and provide a complete and accurate response.